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  REFUND POLICY
 
ITINERARIES

Itineraries stated at the time of publishing may slightly differ to those featured in the brochure. Occasionally our itineraries are subject to change, as we make improvements due toseveral reasons. If we are unable to provide a product, service or an activity stated in our itinerary, a suitable alternative will be offered where possible.
Itineraries may vary and/or attractions be substituted for any cause including seasonal conditions, weather extremes, natural disasters and national park requirements.

OPTIONAL ACTIVITIES

Fee is charged for all optional activities listed and itshould be paid directly to the operator. This fee is subject to change with seasonal conditions, operator availability and time constraints.
PRICES
Stated pricing is valid during the specified period only. Rates are quoted in US $ inclusive of all taxes. Prices are subject to change at the discretion of Daya Holidays (Pvt) Ltd and Daya Aviation (Pvt) Ltd. No responsibility is held by the company or by the Group for unforeseen omissions or misrepresentation of touring partners.

PAYMENT POLICY

A 25% deposit is required at the time of reservation, with the remaining amount due no later than 2 days prior to departure. Failure to adhere to the payment policy may result in cancellation of your booking. A non-refundable credit card surcharge of 2.5% applies on all Mastercard and Visa transactions (3% on Amex).Please note: Tour Partner payment policies vary from the above and are subject to change at any given time. This information will be available on request from our customer service team.

CANCELLATION POLICY

Due to the extensive process involved with touring, a strict cancellation fee will be applicable to compensate the costs incurred and the lost revenue. Once a booking is made the following cancellation fees will apply:
29 - 42 days - 40% of Fare
14 - 28 days - 60% of Fare
7-13 days - 80% of Fare
3-6 days - 90% of Fare
0-2 days - 100% of Fare

If you fail to join a tour, join it after departure or leave prior to its completion, no refund will be made. The above cancellation fees are in addition to the fees which may be charged by accommodation house properties, travel agents or third party tour and transport operators for cancellations.
Please note: Tour partner and accommodation provider cancellation fees may vary from the above rates and are subject to change at any given time. These details are available on request from our customer service team.
 
     
 

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